Clients love our assessments of the relative strength-weakness and maturity-immaturity of the tech org and its inputs/outputs. After all, wouldn't you want to know where there are inefficiencies and weak areas that aren't being flagged up to leadership?
These leadership insights take in software, infrastructure, data, processes and client experience, so the emphasis is a look across the whole organisation, given how most firms are driven by technology. One client was particularly surprised by how many manual processes were effectively under the radar, due to people inheriting cumbersome processes. Similarly, a lack of testing was evident in software defects escaping to production in another case. External customers of a client were not getting timely responses in another situation, due to a lack of understanding of who owned the technical queries vs. strictly commercial ones. Another client started to realise that cyber security was not just an IT problem. In all of these cases, Agile Mind understanding the whole organisation map was what brought these insights.
“Complexity creates confusion, simplicity creates focus.”
— Edward De Bono
There are few firms with our depth of experience and hand's-on knowledge of technology, organisational processes, and how business efficiency gains can be made in such a competitive marketplace.
Talk to us today to learn how we can help your business become less complex and more focused.
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