Going from a startup to running at scale is one of the hardest changes for a tech disruptor to achieve
CASE STUDY: helping a Fintech startup to operate at scale
A Fintech startup gained a new investor and they were tasked with bringing about returns on that investment on a consistent and sustainable basis. The firm needed to move from its founding ethos to running at scale, and quickly. Agile Mind helped to deliver a new product roadmap and strategy that brought about results that gave confidence to investors that the firm really was moving from startup to scale-up.
Methodology
Agile Mind brought its unique qualities of being able to bridge the relationship between C-suite, sales, engineering, operations and infrastructure to get everyone aligned around what problems they were solving and in what order. Working closely with the tech team to ensure people knew the scope, what the usability for traders should be and that the features would compel them to move off competitor technology. This resulted in numerous high-quality product deliveries that clients loved. People across the firm remained focused on a strategic set of outcomes and ensured that the new products were supportable and that clients would never wait more than an hour to get answers to any questions they had on using the platform (both desktop and mobile).
Results
Working with founders, sales and technology, a new approach to prioritising work and meeting delivery commitments allowed the company to grow and be more operationally robust, scalable and outcome-focused. The firm doubled revenues within 12 months and gave it the market presence and reputation in low-latency trading that brought more clients onboard, which increased market share: a win-win.
If you’d like to explore how we can help you scale up then why not talk to us?
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